Regarding Newly Deployed Servers
For security purposes, the software-based firewall that is included in your operating system has been enabled and configured to allow on the minimal amount of connectivity required for you to access and configure your server. For Windows users, this means that port 3389 is permitting Remote Desktop connections. For Linux/UNIX users, this means that port 22 is permitting SSH connections. Port 80 (HTTP/Web) and port 443 (HTTPS/SSL Web) have been opened to allow all standard web traffic. In addition, the required ports for control panel access have been opened if you have ordered a control panel from ServePath. Finally, ICMP Ping has been permitted to allow our monitoring services the necessary access to aid in managing out network.
If you have any questions about these configurations, please visit the New Customer Support page and find the links regarding security that apply to your operating system. If you have any further questions, please log on to the customer portal http://my.servepath.com and submit a support case for a Windows/Linux Software Firewall Configuration request.
